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FAQ

1. Do you ship internationally?

Yes, we offer worldwide shipping. Some remote areas may experience longer delivery times.


2. How much is the shipping fee?

Shipping is free unless otherwise specified at checkout.


3. How long does delivery take?

Delivery usually takes 15–30 business days, depending on your location and customs clearance.


4. What payment methods do you accept?

We currently offer Cash on Delivery (COD) as our primary payment method. You pay only when the product is delivered.


5. Can I return my order if I change my mind?

We do not accept returns for non-quality issues. Please ensure you select the correct item before placing your order.


6. What if my item arrives damaged or defective?

If your item is damaged or defective, please contact us within 7 days of receiving it. Include your order number and clear photos of the issue.


7. Are custom products refundable?

No. Custom or personalized items are final sale and are not eligible for return or exchange unless they arrive damaged.


8. Can I track my order?

Tracking information will be provided (if available) once your order is shipped.